NOVO is launched

NOVO is launched

The following is an email, modified for the blog, sent from our President and CEO Mark Masselli about improvements to our smart scheduling system. Today, after months of preparation with hundreds of staff members engaged we launched NOVO, a smart scheduling system. NOVO, is a Latin word that means to make anew, refresh, revive, change, alter and invent. It nicely captures all of the elements that have been key to bringing about this process change. Perhaps, the only word missing…

Read More Read More

Dr. Carolyn Clancy, Director of AHRQ at HHS

Dr. Carolyn Clancy, Director of AHRQ at HHS

This week, Mark and Margaret speak with Dr. Carolyn Clancy, Director of the Agency for Healthcare Research and Quality at the Department of Health and Human Services. Dr. Clancy discusses AHRQ’s recent report: Making Health Care Safer II – which offers evidence-based analysis of a number of patient safety practice recommendations intended to improve patient safety and reduce costly and deadly errors in health care. 

Media Alert – CHC of Waterbury HIV/AIDS Open House on 5/15

Media Alert – CHC of Waterbury HIV/AIDS Open House on 5/15

Community Health Center of Waterbury to Host Open House Promoting HIV/AIDS Services HIV Tests will be performed at the facility and tours will be available WHAT:       The Community Health Center of Waterbury is excited to spread awareness about the HIV/AIDS services it provides to members of the local community as part of its Ryan White Program. CHC’s Waterbury site is just over a year old and this open house will look to show guests the quality of the care provided at…

Read More Read More

May 13th is National Women’s Checkup Day

May 13th is National Women’s Checkup Day

     Though it may seem commonplace for many people, the concept of having a yearly medical checkup with a health care provider is not always at the top of an individual’s to-do list. Sometimes, it’s because there are more pressing issues that require immediate attention, and before the person knows it they’ve gone several years without seeing a primary care provider. In other cases, a person may want to have a checkup, but financial constraints, a lack of transportation, or…

Read More Read More

What The Ear Hears

What The Ear Hears

We have a saying here at the Community Health Center, that what the eye sees, the heart feels and we try to make our sites as visually pleasing and welcoming as possible.  This weekend, we are reminded of other senses as well.  CHC is excited to participate in MiddletownRemix:  Hear More, See More, celebrating the city’s acoustic identity at a festival featuring four world premieres of works commissioned for the festival. We have our own acoustic identity.  It includes the…

Read More Read More

National Receptionists Day

National Receptionists Day

Below is a message that CHC President and CEO Mark Masselli distributed to our receptionists to celebrate National Receptionists Day!      This is a day of recognition for our Receptionist – you are the Directors of First Impressions. You help create the favorable image that CHC has with its patients. We celebrate you today! And every day we are thankful that you are at CHC and appreciative  the difference you make in the lives of people we care for – Peace…

Read More Read More