Dr. Regina Herzlinger, Harvard Business School
This week, hosts Mark Masselli and Margaret Flinter speak with Dr. Regina Herzlinger, the Nancy R. McPherson Professor of Business Administration Chair at the Harvard Business School. She is considered “the “Godmother of consumer driven health care” and discusses new incentives in the wake of the Affordable Care Act that are increasingly taking the consumer into account, spurring innovation in health industry business models that are poised to better serve consumers while driving down costs.