The Gratitude PDSA
Every day at 4 PM, I try to listen in to a leadership meeting about what is going on at CHC. Last week, a new idea was presented. At the annual Dental Staff dinner, there was a discussion about practicing gratitude. People who make an effort to regularly be grateful for what they have tend to be more optimistic and to spread joy. The idea was presented that the leadership team should make an effort to write down three things…