Arua, Goli, Angal St. Luke
After an exhilarating and exhausting week, the work continued. We finished up the written daily debriefs of last week’s site visits and discussed and deliberated as a team what recommendations we were going to make moving forward.
Then, Monday arrived and with it, the first of the last two site visits in the field: Goli.
Goli Health Center is a Protestant-based, private health center serving a large catchment area right at the border of the Democratic Republic of the Congo (DRC). They estimate 40% of their patients cross the border to receive care in Uganda since there are very few, if any, facilities on the Congolese side. This time the journey to the site took us up a mountain on rocky dirt roads. The small villages along the way seemed well organized and well-kept. Each village seemed to have a concentration of sturdy-looking thatched roof huts with a completed brick building or two. The majority of the brick buildings we have been seeing in our journeys have been unfinished; not so much here.
As we approached the health center compound, we were told that the hill just over the valley was now the indistinguishable land of the Congo. If we wanted, we could have easily hiked through the valley and up the other side that afternoon.
Goli was a level 4 health center, one level below a hospital, but they were working on getting that distinction in the very near future.
Each site visit reinforced the similarities much more than the differences between each other and between our clinics back home in the U.S. That was the most surprising, I would say. The stark differences are easy to point out—the abject poverty seen among the patients, the state of the facility infrastructure, the lack of technology (no electronic medical records; no internet connectivity). Two of us had to use the washroom at the end of our visit in Goli and we were directed to outside latrines of which I will only say that was likely one of the most challenging experiences I have had to get through.
The similarities, though at first may have been hard to see, fundamentally became more obvious as we delved into the details with staff members of these facilities. While we in the U.S. have resources and amenities that these resilient, determined health workers can only dream of, the issues they are struggling with now, some we struggled with in the past and have worked hard on successfully overcoming, many we continue to strive to resolve in our own clinics: issues of poverty (which are profoundly real but not as glaring perhaps as in Uganda), transportation, overstretched healthcare workers, clinic wait times, missed appointments, adherence issues, need for data driven care, inadequate clinical training, insufficient ongoing mentorship and guidance, and ongoing stigma and discrimination. You get the idea.
The last site we visited, Angal St. Luke Hospital, covered the largest catchment area of all the health centers we attended. As with all the others, we had to travel a ways along the dirt roads to get to it. The drives to each of the sites tacked on at least 4 extra hours to our day which was beginning to take its toll on all of us. Yet, because of the time spent together in the van, we quickly got to know each other and each other’s families really well. It is incredible how humor and commiseration can strengthen the bonds of friendship.
As we approached, it was immediately evident that this hospital compound was the busiest, with patients lining up along walls and hallways waiting to be seen. It was also obvious that it was the health center that had more resources available to it than any of the others. Being a Catholic-based private facility, that did not come as a surprise. At this point as we finally arrived at our fifth and final site, I think the whole team was mentally, physically, and emotionally exhausted. As we began the usual meet and greet, I was worried since the usual gathering of staff was not present. It seemed that they were not aware that we were coming today. Within half an hour, everyone began to trickle in as we interrupted their morning’s work. We promised we would try to be as quick as possible.
For me in particular, I had the chance and the privilege to accompany the nurse clinical assistant as he saw patients in the ART clinic. Up until now at the other facilities, we had met with the staff on days the ART clinics were not being held or we arrived when the clinic was over— that may have been set up deliberately by the organizers or it just happened by coincidence.
Being able to meet and converse with patients more intimately, however, was the exhilarating and inspiring reminder I needed as the excitement of a new adventure was wearing off and the exhaustion of a grueling schedule was setting in. Seeing the patients, in tattered clothes and worn out slippers, gaunt, gracious, and warm; hearing about their lives, their struggles, their joys, and their heartbreaks; observing the genuine gratitude on their faces; seeing the beautiful babies hanging on to their mothers any which way they can, laughing, crying, naïve to the hardships they will be facing as they grow, made what we were trying to do here clear and critical. There is a true potential with this project to improve in significant ways the trajectory of lives of so many people born into circumstances beyond their power. If there is even a small chance to make a difference, the only choice is to try.
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