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Category: Technology

Weitzman Weekly

Weitzman Weekly

Spotlight: Planned Care Dashboard Evaluation Study One of the objectives of Community Health Center, Inc’s (CHC) Weitzman Institute is to promote the use of innovative technology to improve the quality of care delivered to patients. One tool that has been developed by Business Intelligence is the Planned Care Dashboard (PCD), which consolidates patient information in one location and alerts MAs when a test or check-up is due. The PCD is designed to make every patient visit more efficient because it…

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Looking at Health Care Differently

Looking at Health Care Differently

I’ve always been an early adopter.  If you know where to look, you can find stuff still online that I posted to the Internet back in 1982 and I’ve been on Twitter since 2006, longer than anyone else I know of in Connecticut.  So, when a friend suggested I look at a job as Social Media Manager for CHC a few years ago, I was skeptical.  I knew how important health care is, especially for underserved populations, but I was…

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The CHC Mobile Check-in App

The CHC Mobile Check-in App

Staff at CHC take an active role in finding ways to improve patient experiences, including something as seemingly simple as just checking in. Last year, our technology team introduced Patient Kiosks. We are using kiosks at more and more of our sites to make it quicker and simpler to check-in when a patient arrives for an appointment. Some of the underlying technology from our patient kiosks can be securely used to build a mobile check-in App, a first for a community health…

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Project Echo, Google+, Patient Education, and a Patient Centered Medical Home.

Project Echo, Google+, Patient Education, and a Patient Centered Medical Home.

What happens when you ask a social media manager for a Patient Centered Medical Home to write about Project Echo®?  You just might get a strange collection of thoughts drawn into a single blog post.  Ready? Last month, I sat in on a Project Echo videoconference where experts in Hepatitis C spoke with medical providers around the country about challenging cases.  See the Project ECHO Blog post for details.  Yesterday, the Discovery Channel filmed parts of the videoconference and I…

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Patient Kiosks

Patient Kiosks

What are the worst parts about going to the doctor’s office?  It depends on who you ask.  For some people, it is getting shots.  For others, it might be stepping on a scale or having your blood pressure checked.  One common complaint is the waiting. Too often when you arrive at a doctor’s office, the receptionists are busy with other patients and you have to wait.  When you finally get a chance to speak with the receptionist, there are forms…

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